- Testimonials

What They Say About Us

We have recently returned after having a fantastic trip planned by Andrea.
She was very knowledgable, helpful,and efficient with her planning.  She helped
us make changes in our itinerary and was always pleasant and trying to please us.
She helped with every detail and all connections were perfect.  We will highly recommend
Andrea to our friends in planning all trips.
                                                 Very truly,
                                                 Diane and Neal Rosen

I just wanted to let you know that we had a great time visiting your country.  We thoroughly enjoyed the tours and we appreciated the help we received from your staff at TAM Travel.  Alan was so helpful with the arrangements of our tours.  And Gustavo is such an incredible tour guide, we could not help but enjoy ourselves.
Thanks for all you did to make our trip very enjoyable.  We are looking forward to our next trip to Costa Rica!
Ron & Beth Reinsma
 
 
Just wanted to say  thank you so much for all of your hard work for my group. The tours were awesome as were the guides. They were super. Hats off to you guys. Loved Costa Rica.
Thanks again.
Patti
Bear Tracks Travel
January 31, 2007
 
Our family had a GREAT trip to Costa Rica.  We are all set to plan another trip next year and bring some friends.  We will be sure to include TAM Tours.   We look forward to next year!  Can´t wait!
The Mathison Family
January 26, 2007

 
We really enjoyed the itinerary that you put together and are so satisfied that we have no suggestions as to how to improve your service. It is already
perfect. Thanks again for all your hard work.
Brigitte and Lewis
January 17, 2007


On Thursday afternoon, you helped my boyfriend and I plan a great trip to Quepos.  We stayed at Si Como No and we absolutely loved it.  We really enjoyed our transportation and the 3 hour drive to the coast, followed by Canopy tours, and spa treatments.  Thank you for your help, as you made our trip really spectacular.  Our first trip to Costa Rica was very memorable, and will definitely not be our last.
We hope your birthday was great!
Sarah Bright
August 22, 2006


I would like to add my thanks for your assistance with Ms. Glasberg & family during their recent trip to Costa Rica. Myrna was very complimentary of you, Gustavo and the entire Tam Travel team and enjoyed Costa Rica very much. It was a great opportunity to show one of our Crystal Executives how well we do things in Costa Rica and you certainly exceeding Myrna and her family´s expectations.
Many thanks again for your continued support and cooperation and the special treatment for the Glasbergs. I assure you that Myrna will spread the word about our outstanding DMC in Costa Rica.
Again, please accept my sincere thanks for making the Glasberg´s trip to Costa Rica memorable.
All the best,
John S. Stoll
Director, Land Programs
Crystal Cruises, Inc.
June 28, 2006

Please forward this to the owner of TAM as well as any others who would appreciate hearing from a very satisfied customer. I believe it´s important to let employers know when customers have been ´wowed´ by their representatives and the extraordinary service provided.
Thank you  for your role in planning such a delightful vacation. Every day was like a day in paradise! My background is in public relations and I´m already spreading the word about the marvelous time we had on a TAM tour.
In addition to the sheer beauty of Cost Rica we were also impressed with the service and friendliness of all the Costa Ricans we met--truly amazing! Thank you for everything.
In appreciation,
Sandy Strauss
Communications Coach/Author/Speaker
March 15th 2005
 
We did have an absolutely unforgettable and amazing vacation and wedding at Villa Caletas, thanks to ALL your help, and everyone else from TAM who spent time with us.  It was the best vacation I´ve ever had.
Oh, one more thing!  Everyone complimented me over and over about how ´well-planned´ the trip was, and of course it would not have been this way without all of your assistance and what felt like undivided attention over the past year.   It was a lot of work and worth every minute of it, because once we arrived, it was just all fun and relaxation, thanks to your careful planning and assistance.
It  was such a pleasure working with you!  I´m glad my friend recommended I contact TAM in the beginning, and I´m glad we got to work with you.
Thank you for helping to make our wedding and honeymoon so remarkable!!!
Karen (and Corey)
USA
March 2nd 2005

I just wanted to let you know how much my wife and I enjoyed our holiday in Costa Rica. Your suggestions and organisation were excellent, and the visit to Corcovado was simply wonderful. We shall return again to Costa Rica and of course will come back to you at TAM for further recommendations.
Jonathan Bliss
England
March 4th 2004
 
First of all, we had a fabulous time in Costa Rica and would use TAM again!! Our accommodations were great and the drivers and guides were always on time and very informative. Our most favourite day was the Arenal day with the guide because we learned so much and had an active day of biking and hiking. We saw a lot thanks to the guide´s good eye and equipment-telescope.
Thank you for a well organized trip!!
Gini Patterson
USA
March 30, 2004

I wanted to thank you for everything you did for my wife and me. We had a wonderful time on our honeymoon. We enjoyed many great experiences that we will never forget. Obviously you were most directly responsible for our enjoyment. Thank you again for everything you did- my wife and I greatly appreciate all of your efforts.
James Mascar
USA
March 2003
 
I really want to thank you for the very good collaboration that we had since August. We really appreciated your hear, your availability to understand our need, to give us your advices, always respecting our wishes. Our trip to Costa Rica will remain unforgettable. Your country is very very nice and the people were very friendly.
Bruno Mendez
France
December 2002
 
I wanted to say thank you for all your assistance with our trip, which was absolutely perfect. I adored Costa Rica and will be coming back. Thank you again for your assistance!
Lorraine Bateman
England
December 2002
 
Our vacation (luna de miel) was wonderful! It made us sad to leave so soon!
Michelle and I are both very grateful to you for setting up such wonderful trip, and working with us so closely and attentively. We will recommend TAM to anyone who asks about Costa Rica vacations.
Rob & Michelle Lieblein
USA
August 2002

Testimonials DMC

Not sure if words are enough but the trip was flawless.  There was not one problem and my client was ever so happy.  I know we both work hard getting the things at the right cost and I thank you for all your time and affords.  Everything you said and did was more then expected.
There was not one problem with the whole trip.  Thank you again.
Don Herbert
Corniche
May 12, 2005

BRAVO!  The participants thoroughly enjoyed their Costa Rican experience, thanks to your careful planning and direction.  And BI is thankful for your excellent partnership with us to create a memorable event for all.
Not only did you quickly respond during the planning stages to the multiple requests, but also you were thoughtful enough to watch the program flow and budget to make recommendations, which made us both look good.  Thank you!
Brenda Lem
BI
February 21, 2005
 
You and your team were exceptionally professional and were a delight to work with.  I always judge the people I work with by their willingness to make things happen for my clients/guests.  You and the rest of the TAM Team did a great job in looking at the options for us and coming up with suggestions.  The feedback from the attendees and from the client about TAM has been outstanding.
Robert E. Batte
CONEXUS HEALTH
January 17, 2005

I just want to thank you and your staff for your courteous and professional service that was provided to our group in their recent trip to Costa Rica.  Everything went like clock work and we did not have even one inconvenience during any of the transfers or tours that our guests took through TAM.  Your tour guides were very knowledgeable and instructive in what to expect at every activity, making our job much easier.
Ed Arias
Director of Operations
Momentum Travel
July 12, 2004

Ileana Castro,
I just wanted to take a moment of your time to tell you what a superior job your staff did on the recent meeting at the Four Seasons.  They were wonderful; their attention to detail, outstanding.  I am sure you know how great they are, but it never hurts to have someone else tell you.
Thanks again for a great program, and in future programs I will definitely think of TAM!
Betty Felton
M2 CREATIVE
April 14, 2004

Dear Ileana,
Your team was an absolute joy!
I was only involved with the logistics mildly --- Julia Pinkston ran the show for us.
But being in both San Jose and Los Suenos with your staff, it was clear to see how fine their training, expertise, and attitude truly are!  They care about their clients, are proactive, and stay until the job is done.
TAM certainly makes the visit to Costa Rica one which is void of fear on the logistics...you guys do a great job!
Carl Woodruff
Woodruff And Associates
December 16, 2003
 
Dear Ileana,
We view TAM as the best and most professional Destination Management
Company for any Costa Rica programs. It is always a pleasure to work with  you
Ileana or your employees.
Pirjo Niemi
VP Planning & Purchasing
AMBASSADORS
December 11, 2003

TAM is considered the best DMC in Costa Rica and would certainly be rated as one of the top DMC´s in North America. TAM is extremely knowledgeable about Costa Rica and is a wonderful resource when we are planning and operating programs in this part of the world.  Their response time is one of the best.
You can always be assured that TAM will provide complete information that is on target to client needs and always including a creative twist.  TAM is very well ´connected´ in Costa Rica and has a very strong relationship with the suppliers that they work with. TAM keeps very informed of new venues in the country, which is extremely important when we are presenting to our customers.  On-site operations are outstanding.  Employees of TAM understand our customers´ needs and work towards making our individual guests feel very welcome.  You never have to worry about TAM executing flawless operations.
I would highly recommend TAM for all of your destination management needs in Costa Rica.
Bruce Schiemo,
Division Vice President,
Director of Travel Purchasing
BI Travel Group
December, 2003
 
Congratulations! Because of your initiatives during the Pinnacles of Excellence program, you have achieved Gold status-the top level of achievement in this program.
Trish Adams
Director, Product Services
MARITZ TRAVEL COMPANY
May 10, 2002

... We would like to express our sincere appreciation for the magnificent job done by the TAM group in Costa Rica.  We have never witnessed a more smooth airport and/or pier operation with regard to both luggage and people movement.  The team effort exhibited, the obvious connections with people in ´´high places´´ and the professionalism exemplified by TAM´´s management is beyond compare.
... I would have to say they are the one of the best DMC´´s we have worked with worldwide.
Bob Cosentino
Convention & Travel Division
STATE FARM INSURANCE COMPANIES
April, 2001
 
From the early planning stages to program completion, TAM was extremely helpful in creating ideas for our group, adjusting to program changes and executing professionalism with all their staff.  TAM should be proud to have such polite and positive people working for them.
Christopher Reichardt
Account Services Manager
CARLSON MARKETING GROUP
June 21, 2000.
 
... The TAM Team proved to be personable and courteous while flexible and professional.  Many of the Program participants in attendance viewed this Program as best trip they have ever had...
Victor L. Hailey
Travel Account Manager
MARITZ Travel Company
March 1st, 1999

... Mrs. Castro every outstanding orchestra requires a talented conductor. It is obvious that your orchestra at TAM is under your excellent leadership...
Carol Girouard
Account Executive
MARITZ TRAVEL COMPANY
September, 1998

You are a first class organization. Anyone with any knowledge of our business can see that immediately.
Cindy Olson
Motivaction
 
It´s hard to imagine just how much excitement we were able to cram into 72 hours.  I was thinking on the way home you must have the easiest job in the world, showing off a please as terrific as Costa Rica.  Everything operated like clockwork, and it is all thanks to your great organization.
John S. Luby
Maritz

 

Testimonials Shore Excursions

Thanks soooo much for the whole operation, things are perfect here, people, weather and everything else are just beautiful.  Thanks for everything, all worked our perfect, congratulations for an immaculate job done!!
Hans Kiendl
Crystal Cruises
March 2004

I wish to take this opportunity to thank you and the team at TAM Travel Corp. for the wonderful job you did in arranging the first of a series of luncheons for our full World Cruise guests.
We appreciate the hard work that went into developing every detail of our program.., from selecting a unique, intimate venue and offering an enticing menu to organizing talented musicians to highlight the musical traditions of Costa Rica.  Our guests thoroughly enjoyed the program and we have received nothing but positive comments from them.
The success of this event was ensured by your energy, efficiency and enthusiasm.  Thank you, and your team at TAM, again for all your efforts.
Craig Laforest
Director, Land Programs
CRYSTAL CRUISES
February 25, 2002